Terms of service

Botanical Essentials does not offer exchanges, returns, or refunds of any kind on any items offered for sale in our online store or pop up shops. 

Please be advised that our products may contain fractioned coconut milk/oil and/or almond oil. Even though the Food and Drug Administration (FDA) recognizes coconut as a tree nut, coconut is not a botanical nut; it is classified as a fruit. 

ABOUT Allergies 

 It is the consumer's responsibility to Inspect all details and ingredients. Please inspect all items carefully before making a  purchase. Botanical Essentials is not responsible for any items or ingredients that you may/may not be allergic too whether is known/ unknown to you as the consumer. It is the consumer's responsibility to understand his/her medical limitation as they relate to allergies or discomfort to products that are on sale via the website or pop-up shops.

While allergic reactions to coconut have been documented, coconut oil typically does not irritate people with nut allergies. However, if you do have a nut allergy, we strongly recommend consulting with your physician before using our product.

Do we use Fair Trade Ingredients?

Yes! Our cocoa butter, shea butter, sugar, coconut oil, and coffee are all fair trade. 

Are your products or ingredients tested on animals?

No! Our products are cruelty-Free

Botanical Essentials ask that all consumers ask questions prior to purchase to gain full disclosure of ingredients for areas of health and welfare that can be disclosed that are not associated with prejudice or competition.

Customer Satisfaction is our number one priority. So, please let us know how we are doing so Botanical Essentials can improve and perfect our products and increase your satisfaction with the outcome of the use of our products; this includes the product's longevity. 

 DO NOT Consume

Although our products are made with fresh herbs, fruits, flowers, sugar, and in some cases nuts it is not to be consumed by any form which includes drinking, eating (swallowed), and/or chewing. Unless the item explicitly says so if you are unsure it is your responsibility as the consumer to ask the merchant Botanical Essentials about the proper use of the item at inquiry@BotanicalEssentials.com.